Privacy Policy
How Jayhawk Foot & Ankle Clinic collects, uses, and protects information gathered through jayhawkfoot.com
Note: This Privacy Policy covers information collected through this website. It does not replace our Notice of Privacy Practices, which governs how we handle protected health information under HIPAA and other applicable healthcare privacy laws.
Jayhawk Foot & Ankle Center, P.A. ("Jayhawk," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us through this website, jayhawkfoot.com, and any related pages, forms, or online services that link to this Privacy Policy (collectively, the "Site").
This Privacy Policy explains what information we collect through the Site, how we use it, when we may share it, and the choices you may have.
Information We Collect
Information You Provide Directly
We may collect information you voluntarily submit, such as:
- Name
- Email address
- Phone number
- Mailing address
- Information provided in contact forms, appointment request forms, or other messages
- Any other information you choose to submit to us
Please do not send highly sensitive medical information through a general website contact form unless the form is specifically designed for that purpose and clearly states it is secure.
Information Collected Automatically
When you visit the Site, we may automatically collect certain technical and usage information, such as:
- IP address
- Browser type and version
- Device type and operating system
- Referring pages and pages viewed
- Date and time of visits
- General geographic information derived from IP address
- Site interactions and usage patterns
We may collect this information using cookies, server logs, analytics tools, or similar technologies.
How We Use Information
We may use information collected through the Site to:
- Operate, maintain, and improve the Site
- Respond to inquiries and requests
- Communicate with you about appointments, services, or other requests you initiate
- Monitor Site performance, traffic, and usage
- Improve user experience and website content
- Detect, prevent, or address fraud, abuse, technical issues, or security incidents
- Comply with legal and regulatory obligations
- Protect our rights, safety, and property, and those of our patients, staff, and others
Cookies and Analytics
We may use cookies and similar technologies to help the Site function, understand how visitors use the Site, and improve performance. These technologies may collect information such as page visits, navigation paths, device and browser data, and general location derived from IP address.
We may use first-party or carefully selected third-party analytics tools to understand website traffic and performance. We do not use website analytics to intentionally collect or disclose protected health information in a manner inconsistent with applicable law.
You can control or disable cookies through your browser settings. Doing so may affect some Site functionality.
Health Information and HIPAA
If you are a patient or become a patient of Jayhawk, certain information about your care may be protected by the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable laws.
This Privacy Policy addresses information collected through the Site. Our handling of protected health information in connection with patient care is described separately in our Notice of Privacy Practices.
If you submit information through an appointment request form, patient communication form, or other online tool, we may use that information to respond to your request, schedule services, or direct your inquiry appropriately.
How We Share Information
We may share information collected through the Site only in limited circumstances, including:
- With service providers and vendors that help us operate the Site or provide related services on our behalf
- With technology providers that assist with hosting, security, analytics, communications, or form processing
- To comply with law, court order, subpoena, or other legal process
- To protect the rights, safety, and security of Jayhawk, our users, patients, staff, or others
- In connection with a business transaction such as a merger, sale, restructuring, or asset transfer, subject to applicable law
We do not sell personal information collected through this Site.
Third-Party Links and Services
The Site may contain links to third-party websites, portals, forms, maps, social platforms, payment services, or scheduling tools. If you click a third-party link or use a third-party service, your information may be collected and governed by that third party's own privacy policy and terms.
We are not responsible for the privacy, security, or content practices of third-party websites or services.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect information collected through the Site from unauthorized access, use, alteration, or disclosure.
No website, transmission method, or storage system is 100% secure. For that reason, we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to:
- Provide requested services
- Respond to communications
- Maintain business and website records
- Comply with legal, regulatory, contractual, and operational obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site without appropriate consent. If you believe a child has submitted personal information through the Site, please contact us so we can review and address the issue.
Your Choices
Depending on how you interact with the Site, you may be able to:
- Decline cookies through your browser settings
- Contact us to update or correct information you submitted through the Site
- Request that we review or delete certain website-submitted information, subject to legal and operational requirements
- Stop receiving non-essential communications by following unsubscribe instructions in those messages, where applicable
State Privacy Rights
Depending on your state of residence, you may have certain privacy rights regarding personal information — such as the right to request access, correction, deletion, or information about certain disclosures — subject to exceptions and legal requirements.
If applicable law grants you such rights, you may submit a request using the contact information below. We may need to verify your identity before responding.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last Updated" date at the top. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy, to the extent permitted by law.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact us using the information below.